Privacy Policy

Last Updated: April 8, 2025

Introduction

VTK Global Trades ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website vtkglobaltrades.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site").

We encourage you to read this Privacy Policy carefully to understand our practices regarding your information and how we will treat it. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy and our Terms of Service.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Site, or otherwise when you contact us. The personal information we collect may include:

Name, email address, phone number, and company name
Business contact information
Job title and role
Information provided in inquiry forms, including sector-specific inquiries
Documents uploaded through our platform
Communication preferences
Any other information you choose to provide

Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device, including:

IP address
Browser type and version
Operating system
Referring website
Pages of our Site that you visit
Time spent on those pages
Information about how you use our Site

This information is primarily needed to maintain the security and operation of our Site, and for our internal analytics and reporting purposes.

Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies to collect information about your browsing activities on our Site. This helps us improve your experience, analyze Site usage, and tailor content to your preferences. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

How We Use Your Information

We use the information we collect for various business purposes, including:

To provide, operate, and maintain our Site and services
To process and fulfill inquiries related to our international trade services
To communicate with you about our products, services, and related topics
To establish and maintain your customer profile
To provide customer support and respond to your requests or inquiries
To personalize your experience on our Site
To improve our Site and services
To comply with legal obligations and industry regulations
To protect against fraudulent, unauthorized, or illegal activity
To send you marketing and promotional communications (with your consent where required by law)

International Data Transfers

As an international trade company, we may transfer, store, and process your information in countries other than your own. Our servers and data centers are located in various jurisdictions, including the Philippines and other countries where we operate. When we transfer your personal information to other countries, we will protect that information as described in this Privacy Policy and in accordance with applicable law.

By providing us with your information, you acknowledge and consent to the collection, transfer, storage, and processing of your information outside of your country of residence. If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we comply with applicable data protection laws when transferring your personal information outside these regions.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as needed to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. When determining the retention period, we take into account the nature of the information, the purpose for which it was collected, legal and regulatory requirements, and operational considerations.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. We cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

Third-Party Disclosure

We may share your information with third parties in the following situations:

Business Partners

We may share your information with our business partners to offer you certain products, services, or promotions related to international trade.

Service Providers

We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

With Your Consent

We may disclose your information for any other purpose with your consent.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Access

The right to access personal information we hold about you

Correction

The right to request correction of inaccurate personal information

Deletion

The right to request deletion of your personal information

Objection

The right to object to processing of your personal information

Data Portability

The right to receive your data in a portable format

Withdraw Consent

The right to withdraw consent at any time

To exercise these rights, please contact us at maf@vtkglobaltrades.com. We will respond to your request in accordance with applicable law.

Children's Privacy

Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at maf@vtkglobaltrades.com, and we will take steps to remove such information.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

VTK Global Trades

21 Edsa, Parchouse II
Guadalupe Nuevo, Makati City
Metro Manila, Philippines 1212
Email: maf@vtkglobaltrades.comPhone: +63 917 564 6675